Processes, Oracle Applications and Technologies from one Source

Based on a distribution agreement with the manufacturer Oracle, PROMATIS offers a product portfolio which enables the comprehension of intelligent business processes and scalable Oracle digitization solutions. It consists of demand-meeting configured original Oracle software and hardware in addition to Enterprise Cloud Services (SaaS – Software as a Service, PaaS – Platform as a Service, IaaS – Infrastructure as a Service), which are hosted on the Oracle Public Cloud in certified Oracle data centers. PROMATIS compiles these products according to the professional, technical and economic requirements of the client. For a quick return on investment. PROMATIS expands the Oracle software and hardware products with reusable components and best practice models from long-standing project experience.

Our experienced Oracle specialists act for our customers as their digitization experts, corporate and technology consultants, developers, trainers, software architects and project managers, as required. Our know-how comprises the entire Oracle product portfolio – on premise or in the Cloud:

• Oracle Applications:
  E-Business Suite (on premise or on Oracle PaaS/IaaS), Enterprise Cloud Applications (ERP, SCM, EPM, HCM, CX), Analytics Cloud Applications, Adaptive Intelligent Applications, IoT Cloud Applications
• Oracle Technologien:
  Data Analytics Cloud, Application Development Cloud (Java, APEX, ADF, Developer, Mobile, IoT), Content and Experience Cloud, Process & Integration (SOA Cloud, Process Cloud, Integration Cloud), Infrastructure as a Service (Compute, Storage, Network, Cloud at Customer, IaaS for E-Business Suite)
• Oracle On Premise Technologien:
  Oracle Development Tools (JDeveloper, APEX, Forms, Reports), Oracle Fusion Middleware, Oracle Databases and Appliances, Business Intelligence and Data Warehousing, Security, Enterprise Manager

Superior business processes and information systems are the goal of our Oracle digitization solutions, which we customize per client’s need and deliver ready-to-use. A key success factor is our procedure model IQPM™ which, in addition to general procedural and quality standards, includes best practice templates for different project types. Within client projects, IQPM fits seamlessly into client-specific process models, standards and regulations.

As one of the most experienced service providers in the Oracle market, PROMATIS offers client-oriented solutions for managed services and support, which leave nothing to be desired. The solutions combine several 1,000 person-years of experience in developing and operating Oracle applications with the flexibility of a mid-size software service provider with offices in Europe and North America. The spectrum of services ranges from the ongoing maintenance and development of the software and cloud services via the user help desk to the monitoring, administration and tuning of the application systems and databases.

Based on our experience, we offer managed services and support services for individual and standard Oracle applications in the following categories:

• Expert Services on Demand: 
  The client requests assistance as needed. The services are provided directly on site at the client’s premises or at PROMATIS’s premises, where all common social media is intensely leveraged.
• Service Framework Agreement:
  A framework agreement defines rules for the type of services, response times, and the services to be provided. Tasks are carried out during normal business hours. At the client’s request, they can also be carried out during other times, up to 24/7.
• Service Level Agreement:
  PROMATIS is able to offer comprehensive service level agreements with pre-defined service definitions, response times, and fixed prices for version updates and upgrades.