Critical Factor for a Company’s Success: Excellent Processes in Digitized Value Chains

In almost all industries, global markets today show an unprecedented volatility. The main driver of volatility is the digital transformation, with ever higher innovation speeds as a result of the market introduction of disruptive technologies and services. Companies can only be successful in these markets if they continuously work on improving their Business Excellence. In concrete terms, this means ongoing and coordinated optimization of the business models, the products and services offered on the market, the economic and social networking, the available human capital and, above all, the business processes. Business Excellence also requires continuous learning, creativity, and innovation within the organization.

Business processes: the linchpin of change

As always, when it comes to corporate change, business processes are always the linchpin in Excellence programs. However, it is not enough to find the “optimal business processes”. Adaptable business processes have to be realized that offer the potential for continuous adaptation to changed business models and market conditions. In turn, this also means that the focus on business processes does not end with the design of said processes, but extends beyond implementation and execution to ongoing activity and performance monitoring. Holistic Business Process Management (BPM) is at the heart of excellence programs and extends across value chains.

Model-based Business Process Management

Business Process Management has long since established itself as an independent discipline that bridges the gap between corporate strategy and the digitization technologies used in the company. The challenge for BPM is that it aims to transform the organization as a whole, thus penetrating deeply into the core of a business. All employees across all hierarchical levels are affected. As a result, traditional organizational means quickly reach their limits during implementation. The use of the Horus Business Process Modeling tool in combination with predefined best practice models (Horus BP4Apps and Horus Knowledge Bases) offers the appropriate solution. The structured depiction of concrete business processes, business objects, and business rules supports as an overarching communication medium. Misunderstandings and inconsistencies are avoided, and changes are documented clearly. In addition, it is often the use of business process models that allows users to break away from legacy processes and engage in a discussion at the level of true business needs.

Digitized business processes

For the digitization and automation of business processes, we at PROMATIS rely on the applications and technologies offered by our strategic partner Oracle. By combining modeling tools with the Oracle Process Cloud Service, the Horus BPM Suite brings together business process modeling with Horus and the Oracle world. Although on-premise products continue to be used for business process implementation in customer projects, many customers are giving priority to cloud solutions, especially in innovative digitization projects. With Oracle process and integration services from the cloud, we create an adaptable and secure BPM platform that uses standards to integrate cloud services and on-premise applications offered by multiple vendors, resulting in seamlessly integrated digital value chains.