Digital assistants & artificial intelligence – the great potential!
The triumph of cloud-based voice assistants seems unstoppable and catapults customer dialog onto a new level. This allows customers to communicate with you without the constraints of fixed office hours and endless call center waiting loops. On top, modern chatbots do not only increase the satisfaction of your customers but also lower costs, efficiently reduce the workload of your employees and dispense them from routine tasks so more time can be spent on what really pushes your business forward. But what is it exactly that lies behind this great potential, the so-called Third Internet?
The interplay of chatbot and artificial intelligence
Conversational User Interfaces (CUI) are the next evolutionary step of the human-content interface of the internet. When talked to by users in natural language, intelligent assistants, voice systems and bots can provide valuable responses and trigger actions. Our webinar takes a fundamental look at the functionalities and consequences when using CUIs and provides answers to the following questions and more: What are CUIs and intelligent assistants made of? What technical challenges do companies face? What might your potential next steps look like? But above all, our specialists offer you a look behind the scenes and report on current examples from the world of practice.
Does this sound interesting to you? Then register right here for our free webinar on October 12, 2021 at 10:00 am and learn how to take your customer service to the next level.
The webinar will be held in German.