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Strategic consulting and Project Management in line with reengineering the core business processes and the implementation of a company-wide Contact Center solution. Organizational Change Management.
• Call Center Services
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Design and development of information systems using Oracle-and Microsoft technologies.
• Call Center Services |
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Strategic consulting and Project Management in Business Process reengineering and outsourcing of business processes.
• IT-Services, tourism, CRM service providers |
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Strategy consulting, design, development, ongoing coaching and quality assurance in line with the development and operation of Oracle-based information systems.
• Health care
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Design of a web portal to search for recreational activities in Germany’s cities.
• Internet service providers |
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Design and realization of a Controlling Data Warehouses for intercompany comparison of hospitals.
• Health care |
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Oracle Collaboration Suite: Strategic consulting, business process optimization, implementation, up-grading, user training, and coaching, operating support, and migration.
• IT-Services, energy services |
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Oracle E-Business Suite: Strategy consulting, business process optimization, implementation, up-grading, international rollout, user training and coaching, operating support and migration.
• Technical services, IT-services, fast food restaurants |
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Analysis, optimization and further development of the Oracle E-Business Suite solution. Operating support and migration.
• Technical services, IT-services, custodial services |
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Integration of a Document Management System with Oracle E-Business Suite. Optimization of the Oracle E-Business Suite solution for continuous business processes.
• Logistic service providers |
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Integration of the Oracle E-Business Suite modules Financials and Logistics with mySAP CRM-products. Operation of a pilot environment (Managed Services).
• IT-Services |
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Design and implementation of a company-wide applicable Project Procedure Model and Development Frameworks based on Open Source Technologies.
• IT-Services |
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Business Process Reengineering, set-up of a new IT architecture, project management and organizational Change Management.
• Fast food restaurants
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