|
Businesses in all branches feel a tremendous competition- and cost-pressure, that has never been experienced before. Globalization, virtualization and transparency are the challenges that enterprises have to face today. Focusing is the strategy that makes it possible to master these challenges! Based hereon PROMATIS – in cooperation with global service partner Technologies Ltd. – offers variable and economical Outsourcing Services, which enable for sustainable focusing of your company.
Focusing in first line means to concentrate on tasks, which bring added value. Activities, which are not directly value-adding, are candidates for outsourcing, especially when their requirements towards both quality and efficiency are high. That is the key note of Managed Services offered by PROMATIS: not directly value-adding tasks are bundled into services and assigned to service providers. The intention is to achieve significant cost savings as well as higher service quality, guaranteed by a Service-level Agreement. We offer Managed Services in following areas:
- Operation and maintenance of applications
- Infrastructure Management
|
Another type of focusing, which goes far more beyond what was mentioned above, is the complete outsourcing of Business Processes and then concentrate on processes, which establish the company’s competitiveness. Typical candidates for outsourcing are cost-intensive processes, which are characterized by needing high man power but which can be very much formalized. We offer Business Process Outsourcing for the following areas:
- Transactions processing
- Contact Centers
- Shared Services
|
Our Outsourcing Services, which we perform in cooperation with our partner Zensar Technologies Ltd., are characterized by a service concept that has proven itself in many customer-related situations. We call it Opti-shore Delivery Model, as is represents an optimal combination of Onsite-, Offshore- and Nearshore Services. Multi-lingual and 24/7 availability of course!
|
