Future-safe business processes and IT-package solutions for the communication service industries

No other branch has experienced such dramatic changes in the recent years than the communication service industry: Liberalization, globalization, stock exchange boom and downturn, consolidation trend – all these general market developments have influenced the branch to an especially high degree. Because of these reasons, only companies who are able to rapidly win and strengthen significant market shares with product- and process-innovations, manage to survive in the global competition. Indispensable prerequisites for success are: highly efficient business processes, optimally supported by powerful information system technologies.

The Solution: Knowledge powered Business processes
As a service provider and product supplier, who is active in the branch for more than 10 years, PROMATIS offers future-safe business processes and IT-package solutions for the communication service industry: knowledge powered business processes!

	Business process consulting Design and redesign of business processes, at which the Knowledge Base eTOM® as Reference- and Best Practices-Model has been proven reliable. Another range is the management of the process of change in the organization.
	Oracle E-Business Suite Implementation of process-oriented solutions based on the ERP- and CRM-modules of the Oracle E-Business Suite including the branch package Oracle Telco Provisioning.
	Individual software Individual development of Oracle-based information systems for transaction processing and analytical applications.
	Business Performance Management Along the value creation chain, business performance indicators are defined and implemented, over which the enterprise performance can be measured.